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Maci Kauffman
Marketing Manager

Maci Kauffman, a proud Texan and mom of two, finds joy in interior design, cooking, and baking. When she’s not balancing work and family life, she loves creating cozy spaces and delicious food.

Product
May 4, 2023

3 BIG New Features From RegFox!

We're talking about 3 big new features that will help you save time, increase revenue, and elevate your attendee experience! Also check out several updates, enhancements, fixes, and changes coming your way.

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Our mission here at RegFox is to offer the best registration platform on the planet to help you save time, increase revenue, and elevate your attendee experience.

The amazing RegFox engineering and product team have been working non-stop over the past year on some major new features we’re thrilled to announce.

In this article, you’ll learn of 3 BIG new features about to be released, along with a link to get early access, and also several updates, enhancements, fixes, and changes.

1. RegFox Text Messaging Platform!

Send out mass text messages with your own dedicated SMS number.

This is the big one y'all!

Did you know text messaging is the most powerful communication medium today with engagement rates 4x higher than email? Of course you did.

To make communicating with your attendees even more powerful, we’ve built a robust text messaging platform right in your RegFox account! 😱

The RegFox texting platform empowers you to send unlimited mass text messages to current or past attendees, includes targeted filters, and all sent from your own dedicated number.

Create mass text message campaigns inviting attendees to early access to upcoming events, share special promotions, or offer limited access upgrades and add-ons.

Texting is currently being rolled out across the entire platform over the next several weeks, but you can get early access upon request. Join the early access list.  

2. Mobile Pay Pass

A new innovative approach to contactless / cashless payments where any attendee's registration QR code can be used to make purchases on-site. Use our mobile POS app to that builds an order and then takes payment by scanning an attendee's QR code on their registration.

If you sell products, merchandise, or experiences on-site, you are going to lose your mind with Mobile PayPass. 🤯

This new feature, which has been in secret development for a while, brings the power of cashless/contactless payments to your event without any expensive hardware, kiosks, on-site enrollment, or complicated apps.

Mobile PayPass enables every attendee to use the QR code from their registration to make purchases on-site using their linked card on file. A simple consent and pin number are all that is required by your attendees.

Then use our free Mobile Paypass POS app to sell anything on site. Simply scan the attendee’s QR code to charge their card on file. Mobile PayPass is entering beta in a couple weeks. Sign up to get early access.

3. Drip Email Campaigns

Create a series of high-converting emails that get sent automatically to past attendees or an imported list inviting them to reserve their registration to your event.

Drip campaigns are the secret weapon of professional digital marketers to drive record revenue to their events. 💰

If you are not familiar with the term drip emails, it is a collection of 4 or 5 emails pre-written and scheduled to send over the span of several days to a target audience inviting them to reserve their registration for your event.

Drip campaigns are one of the most powerful marketing practices today and you now can adopt this practice right within your account with just a few clicks.

Drip campaigns are part of a larger update to our Communication Center that features an entire overhaul of the user interface and experience. We are wrapping up testing and the drip campaign feature should be rolling out in the coming weeks. Signup to get early access and be one of the first to take your email marketing to the next level.

Phew! So if you want early access to any of those brand new features, be sure to join our early access list and we’ll let you in early.

but wait... there is more.

11 Other Enhancements & Updates

We have also been hard at work on features and enhancements directly from your requests. Here are 15 other things that are new and improved in the RegFox system.

1. White Label Domains:

Use your own primary domain name for all your registration pages instead of a sub-domain at RegFox.com. You can now host all your registration pages using your own top-level domain. Instead of yourname.regfox.com/your-event, your page URLs can be register.YOURDOMAIN.com/your-event. Pick a subdomain that will be attached to your primary domain name and walk through the setup sets and you're done. This is a must-have for anyone spending significantly on paid social media ads as it fixes the broken tracking caused by the recent iOS changes. ** Annual SSL fee applies.

2: Optional Change Fee:

Enable a change fee that is automatically assessed when an attendee changes the selection on a registration or makes edits to an existing registration. You can charge a set dollar amount or a percentage fee on changes. Change fees are optional when the admin is editing an attendee.

3: Admin Add-Ons:

Need to append an existing registration with additional options, fees, or charges beyond what was on the registration page? No problemo. When editing any registration, you can add additional custom charges to their registration and charge the card on file.

4: Edit Registration from RegFox App:

Want to upgrade someone on-site straight from the check-in app? Now you can. When enabled, you can scan a registration and then edit the order associated with that registration. You can upgrade, downgrade, and make any changes to any registration in seconds while using the card on file.

5: Clone a Field:

Have you ever wanted to duplicate a field or visual element on your page but didn't want to recreate it? A new icon is next to each field that lets you instantly clone any field on the page. Tada!

6: Promo Link Tracking:

Create a special link to your registration page that lets you track affiliates, referrals, or source tracking. Tracking codes are exportable with each order so you can issue payouts if necessary.Better yet, use promo link tracking with actions to customize the registration page’s options, pricing, and visuals. For those who have used invisible fields and prefilled URLs to manipulate the registration page, you’ll love this one. This one is coming out later this week, so be on alert!

7: Clone a Page (more obvious):

Cloning a past registration page was previously hard to find on the page creation wizard. Now it's present on the page listing page (a more obvious location) with a clone icon.

8: Timeout Session Extended:

Previously if you ever got up to use the bathroom long enough, you got logged out of the system. We extended the session to over an hour now so you can use the bathro… take your time.

9: Contact Table Sorting:

Your contacts listed now are in the most recently updated order rather than the previous, "anyone’s-guess" order.

10: New Contact Sub-Types:

We extended the CRM contact subtypes to include vendors, suppliers, sponsors, and others. Better organize all your contacts with better classifications.

11: New Templates:

We released 25+ new templates into the page wizard process that lets you pick from some of the most popular and advanced setups used by the pros.

Whew…

If you’re still reading this, you are awesome and truly my favorite. That’s the update for now and we’ll be sending more updates on the big 3 features with opportunities to attend demos or webinars soon.

If you are delighted by any of these features or updates, send us back a note and we’ll be sure to share with our engineering team. They love hearing from people like you.

And while we have a future feature and enhancement to-do list as long as a bill in congress, I’d love to hear from you what we should be thinking about for this year and how we can advance the platform to help you do more than ever before.

Maci Kauffman
Marketing Manager

Maci Kauffman, a proud Texan and mom of two, finds joy in interior design, cooking, and baking. When she’s not balancing work and family life, she loves creating cozy spaces and delicious food.

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