Spring has sprung, and just like shaking off the winter dust, we’ve been polishing up RegFox to make your event experience even sharper!

We’re excited to introduce Automatic Winback Emails—because a nearly-sold registration shouldn’t slip through the cracks. This new feature helps you reconnect with potential buyers and boost conversions effortlessly.

Take a peek at this quick demo and see it in action—no rubber gloves required. 😏

Winback Emails — Never Miss a Registrant Again!

Winback emails compete for the title of our most requested feature. But when RegFox helps convert registration page visitors to buyers at a 22% rate—far surpassing the standard shopping cart 3% conversion rate, there hasn’t been much of a need for it.

But because we’re all about making sure you never miss a registration, the time has finally come to launch Win Back Emails. 🎉

Unlike traditional online registrations with endless pages, account creation, and other unnecessary backflips and hurdles, RegFox keeps it simple—no accounts, just one-page checkout if you wish with a focus on fast and easy registration completion.

However, registration abandonment can still happen. Perhaps someone got distracted, changed their mind, encountered uncertainty, or perhaps had their card declined. Winback emails allow you to send those buyers an email and lure them back to complete their registration.

Here's how it works: When more than 20 minutes has passed since a registrant has initiated checkout, RegFox will mark them abandoned and make them eligible for customized winback emails to lure them back. You set the message and delay, we do the rest. Check out this video demo to start sending winbacks!

With Winback emails you can make these reminders especially enticing by offering a limited time offer or discount or create urgency, reminding them of upcoming pricing changes or deadlines. Best of all, you can setup multiple winback emails with varying delays to engage them over days and even weeks.

Additionally, when registrants abandon their registration, their email is saved as a Lead Contact in your Event CRM so you can do even more to win them back and win them over. Explore Winbacks today!

While this is just the first release of Winback emails, we will be enhancing it with even more  performance tracking, advanced filtering for precise targeting, and also SMS Winbacks! Be sure to stay tuned for these enhancements.

But that’s not all… why announce one new feature or enhancement when we have more?!

🇨🇦📲Text messaging now available for our Canadian friends!  

In our ongoing mission to keep the U.S. and Canada on friendly terms, we’re building bridges—digital ones, at least!! Canadian businesses can now sign up for our Text Messaging feature, making it easier than ever to connect with attendees in real time. If you have a Canadian Business Number (CBN), you can apply and get a dedicated Canadian phone number upon approval for a seamless local experience. Sign up for SMS today and start sending messages to level up your event! 🚀

Import Contacts with Ease!

No more manual entry—your contact list just got a fast pass! You can now import contacts or update existing ones via a simple CSV upload, making it easier than ever to manage your audience.

And there’s more on the horizon! Later this year, you’ll be able to tag imported lists, giving you powerful new ways to target emails and text messages. But for now, the first step is here: effortless contact imports, live and ready to use. Start importing today and keep your audience in the loop! 📩

Pro Tip: How to Integrate Sponsors with Your Event

Looking to streamline how you sell sponsorships and include free attendee spots? We’ve got you covered!

We recently created a step-by-step demo video on the cleanest way to handle this—using a two-page setup for a seamless experience. This method has been a game-changer, and with recent customer requests, we knew it was time to share!

Check out the demo to see how it’s done and start optimizing your sponsorship sales today. 🎥🚀

With Winback Emails, text messaging for our Canadian friends, and seamless contact imports, you now have more ways than ever to engage attendees, recover lost sales, and keep your event running smoothly. And we’re just getting started—stay tuned for even more powerful tools coming your way!

Ready to put these updates to work? Dive in and start making the most of these new features today! 🚀