Dedicated Care for Your Attendees
Are support questions flooding your inbox and pulling your team away from what really matters? Managing attendee inquiries can be overwhelming, and slow responses could cost you registrations and damage your event’s reputation.
Enter the RegFox Attendee Support solution. We handle customer service, so you don’t have to.
Answer 90% of Your Customer’s Inquiries in Under 90 Seconds
Resolve attendee issues instantly—with our AI-powered digital assistant, custom-trained for your event and available 24/7. You can rely on the chatbot to handle common attendee inquiries, such as session and speaker information.
With instant answers right on the registration page, attendees feel confident to complete their purchase—boosting conversions and reducing ticket page abandonment. Plus, our team will continuously review and update it with FAQs, registration information, and event details to keep your audience informed and engaged.
Full Brand Representation
RegFox attendee support does more than just answer registration questions—we become an extension of your team. From handling vendor coordination to onsite troubleshooting at conferences, our support specialists communicate with attendees to ensure a smooth and professional experience at every touchpoint.
We’ll use multiple channels to meet your attendees wherever they are and answer their questions.
Email Management
Drowning in emails? We handle them for you with quick, professional, and accurate responses—leaving no inquiry unanswered.
SMS Text Support
We’ll generate a custom number for attendees to text us directly, which will feel as personal as texting a friend!
Social Media Monitoring
We build a customized knowledge base to answer questions on social media. From Facebook comments to Instagram DMs, we’ll respond on your social channels in real-time as people scroll.
Phone Support
Whether you need a custom phone tree with voicemail callbacks (7 days a week) or live agents answering calls (5 days a week), we’ve got you covered when phones are ringing off the hook.
Join a RegFox Demo
Seeing is believing. Attend an on-demand demo and check out all RegFox can do. You’ll learn to use the event page builder, manage attendees, run reports, and more.
